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Application form of a guarantee claim

Report guarantee claim

Report guarantee claim

In case of a guarantee claim, please fill in all mandatory fields in the following claim application form within the guarantee period, send us the form and attach a copy of your purchase receipt. After receipt of your claim we will contact you concerning the settlement.

Reason for the complaint
Guarantee claim*
Important product details
Details of the EHEIM retailer that you purchased the product from:
When did you buy the product?
Your address
* Mandatory fields.

Data protection notice

Your above stated personal data will be collected and processed for the exclusive settlement of the warranty extension according to the Federal Data Protection Act. After the expiry of the full warranty period, the data will be deleted. If you do not accept the offered EHEIM clear water guarantee within 7 days, your personal data will be deleted immediately. If you have further questions about the collection, processing or use of your personal data and its correction, blocking, deletion or in case of the withdrawal of a given approval, you can contact EHEIM free of charge. We point out that you have the right to correct inaccurate data or delete personal data if there is no opposing legal obligation to retain the data.

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